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</html>";s:4:"text";s:24775:" - last edited on Select Ignite WiFi Pods. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Yes standing next to the pod, I see about 300 mbps speed off the Gateway on my iPhone !Update: After a couple of days, plugged it back and things seem to have gone back to normal! Ignite WiFi™ Hub puts you in command of your WiFi. Now, since you're using pods, which are using the same network name, I think you should see the modem and pods, all listed by the same network name but separated by the BSSID (MAC address). If you are getting slow speeds, it is either due to a poor upstream or downstream connection or possibly due to a problem with the Pod itself. Customers can add the product to any Ignite Internet package for $9.99 per month. Using a less accurate means of measurement (i.e. In the Modem they all show as "ethernet" connected, which of course if wrong.The phone app or Web App do not show it either.I find my set up with the PODs to be as fast as I had before. $40.00 PVR Extender. They are sending me a set of three pods. The goal of the Rogers Community is to help you find answers on everything Rogers. 01:04 PM Here's what I would do just to see who else is using the same channels as you. The setup was interesting log into your rogers account on the ignite WiFi app and use the phones blue tooth to automatically connect them to your WiFi. We’ll send your equipment and self-install kit right to your door, without any physical contact. There are no obstructions between the tv box and the modem (both in basement). First I set up the modem without the pods to test the speeds before and after adding the pods. You just made me look. - last edited on 12:45 PM 06-17-2020 It's also a fully finished basement so running a new coax line up to the main floor family room (where I originally wanted to put the gateway) is not possible unfortunately. Pods are a premium Rogers wall-to-wall Wi-Fi solution that works exclusively with the Ignite Wi-Fi Gateway modem and the Ignite Wi-Fi Hub mobile app. My modem is on the main level, which is not that big, so I'm not sure I'll need that. Liberty Global’s Virgin Media rolls out new Intelligent WiFi Service. Thanks! Are you sure the doorbell is connecting to that POD? As for why it doesn't connect to the modem, I would guess that something is blocking the signal, making the 2nd floor Pod the better choice. Introducing a whole new way to WiFi. Performance should improve if you move the Pod closer to the XB6 gateway. Please update your browser. Download the Ignite WiFi Hub app 1. The text data shown above can be sorted up and down by selecting any column title. I believe I've provided all the necessary details for helping solve this but if you need any other details let me know. That, plus potentially moving up to the 149 to 165, 5 Ghz region will hopefully improve the situation. The issue she was having is that she has a Google video doorbell (mounted just outside her front door, obviously :)) and without a pod, it would refuse to connect to her WiFi network. The wifi BSSID should be the same for the first five octets (?) 08:34 AM You should see your WiFi signal strength dropping-off, then jump when it hands-off to a closer pod. Take note of the signal level of your network, just so that you know how much it changes, up and down, depending on the laptop's location. They will have access to information/stats about your WiFi network that you do not. Press Exit (hold for 3 seconds) by Jan. 21 – Webinar: Driving successful smart home experiences. With the current setup with the pod being installed 6ft away from the doorbell, WiFi signal strength of the doorbell (measured within the Google Nest app) is already not great at only 2 bars. by No amount or plugging and unplugging the pod or rebooting the modem is helping. So sometimes we had dropouts or devices would be connected to the Access Point even though it was further away then the XB6. I'll start by saying that we've only had the pods setup for about a day and a half and I do know that they say it can take 2-3 days to optimize them (Although it doesn't say what its optimizing?). - last edited on (If your pods are too close together, you may find that a Wi-Fi client remains connected to a more distant pod and at a lower speed.). That's what we're here for! Xi6 TV Receiver Settings. No where near the speed I expected. I think if you ask for mesh network setup then they will install WiFi repeaters in your house at extra cost. Also double-check (with your Wi-Fi scanner) that you do not have any "dead zones" where you require good Wi-Fi connectivity. 10-02-2020 07:39 AM Review the installation tips. You can select the settings "wheel" symbol to bring up the settings menu on the right hand side. They have additional tools that can check the health of your Wi-Fi network and connections to/from/between pods. - last edited on 12:58 PM That seems odd. If this doesn't work, I can just get an outdoor extender, but it seemed worthwhile to try this free option first! Turn on suggestions. 07:40 AM Any suggestions? What helped me boost the speed for the living room TV from 10-15 mbps to about 100 mbps was a pod which I installed in the Kitchen next to the living room.All worked fine for about three months, but last week the speed to the living room dropped to 10-15 mbps again. 06:38 PM When setting up the pods I know it said it needed to adjust a few settings on the gateway to auto manage them. Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. For the most part this worked pretty well. - edited The empty hexagons indicate how many pods you can plug in. Band steering needs to be enabled on the XB6 and both the 2.4 and 5 GHz bands need to be enabled. 10-02-2020 When running the WiFi network exclusively off of the gateway (i.e. 09-05-2020 by Its super laggy and pauses/freezes alot. Set connection type to Passthrough. I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. And yes I am aware that the 2.4GHz band has better range but personally I can't stand the slow speeds it offers. 10-02-2020 Then, tap Get Started. RogersLaura. If you have your own mesh network already setup then you would be better if turning Rogers router in Bridge mode.. With pod installed, performance tanks on all devices in that exact same location. The Pods are definitely NOT rated for outdoor use. Rogers ignite wifi pods. Save and close. When I set up the modem the first time I set it up using our previous network setup. 09:53 PM For some strange reason, WiFi signal and performance seem to drop off completely (from almost perfect to almost nothing) by simply stepping outside the front door. 10-02-2020 Do you think we could put one in the garage? 10-02-2020 He suggested that I put one on the inside wall closest to the yard and one about halfway between that one and the modem. How Ignite Express Setup works Setting up your new Rogers services is easy. with the last or right hand octet running a different alpha-numeric combination. The problem now is that other devices (tablet, my iPhone, etc.) It's a 70s house, so I don't have a ton of electrical sockets to choose from, which makes pod placement options limited. I'm assuming the pods are not made for outdoor use, so that might serve the purpose of getting better connectivity in the garage and yard. But for example if I look on the ignitewifi app to see which pod my iPad Pro is currently connected to and then go hold the iPad right next to that pod and do a speedtest it still only gets 25-50Mbps. If you can't get WiFi in that one room, there are ways to solve the problem -- range extenders and powerline plugs are a couple of solutions that come to mind. Plume IQ. All it takes is for your neighbour to set up a new router or mesh network and your wifi networks are potentially toasted. by 06-17-2020 With Ignite WiFi™ Hub, you can If you are a Mac user, the macOS Wireless Diagnostics also has a built-in WiFi scanner. If band steering is working properly then my devices should be connecting to the best possible network that they support. 10-02-2020 The only location where WiFi signal drops (but drops by only one bar according to my iPhone) is at her front door, yet speeds are still ~290Mbps. 10-02-2020 I find it odd that, for one example, the tv box in the basement, which is 15' from the modem is constantly connecting to the pod in our master bedroom on the 2nd floor above ground. 07:40 AM I am not completely sure its a signal type thing.. My understanding from a least a while back, was told that the TV boxes will tend to tie themselves to a specific AP (vs just to the SSID as a whole). Keep your mobile device near your pods as you plug them in. Pods create multiple Wi-Fi access points that work together with the modem as a single network to extend strong and reliable coverage to even the hardest-to-reach places in your home. 06-17-2020 I'm wondering, if the pod and modem are running in Auto channel mode, with Band steering enabled, that there reacting to something that your neighbour has set up, causing a change in wifi bands and channels that the remote devices connect to? Issues with Ignite WiFi Pods Need Help? All worked fine for about three months, but last week the speed to the living room dropped to 10-15 mbps again. If anyone has any advice, it would be greatly appreciated. We do get an OK signal there at right now, but it is not as strong as inside and seems to be a bit inconsistent (we currently have no pods as they weren't needed during installation). Ideally, you would want the WiFi RSSI between the pod and its neighbour to be in the -68 to -70 dBm range. Having a hard time adding them under more. In this video I connect one of my Xfinity Xfi Pods and test out the wifi to see if we get any improvement in speed. If it is connected to that POD there is a chance that POD is a dud. When placing pods, be mindful of anything that could be blocking the signal (that includes plaster-on-mesh walls, ceramic tile floors that could have a mesh underlay, duct work behind walls, aquariums, or even people) and ensure that you are still able to establish a good mesh, and that your devices will also be able to get a good connection to the nearest pod. 06-17-2020 I can't say for sure why this is happening but according to the WiFi Pods FAQ, this is normal; a WiFi client may not always connect to the closest Pod. 07:40 AM Thanks for the quick response. You should plug the Pod into an indoor wall outlet that is as close as possible to the outdoor area requiring WiFi coverage. Hi everyone, I'm having similar issues with an Ignite Wifi pod as numerous others have reported with theirs. My sister-in-law has Ignite. 12:02 PM We also have a detached garage (about 20 feet away from the backdoor of the house) that my husband would love to have wifi in. That brings up the lower display area. Unfortunately, wifi is good when there's no competition, potentially lousy in a crowded wifi environment, where there's lots of competition for channel time. There is a setting in the lower right hand setting section that can be toggled to show the network names in the graphical area. Markham / York Region 13/01/2021. - last edited on 07:40 AM I then logged into the modem admin page and disabled the 2.4GHz network to see if that would force the pods to use 5GHz and therefor improve my speeds but it seems to have had no effect on the speeds I get through the pods. For a WiFi scanner, if you use iOS and just want to perform simple scans, install Apple's AirPort Utility. For additional pod placement tips, you may find this article in Ars Technica helpful. However, you really have to try all available options and see what actually works the best for you. macOS Wireless Diagnostics also has a built-in WiFi scanner. Pods just relay traffic between the WiFi client device and their upstream neighbour, which is usually the XB6 gateway but could also be another Pod. So at the moment when connected to the pods devices only seem to get 25-50Mbps. Just follow these simple steps. When I set up the modem the first time I set it up using our previous network setup. The only device that seems to stay connected to the gateway (and not to the pod) is the Ignite TV box. That will slow your entire WiFi network down. I wish that I could help more with this. Included exclusively with Ignite Bundles and new Ignite Internet™ packages from Rogers Get ready for powerful WiFi at your fingertips. - last edited on I ended up putting one in my Garage as there is a little den setup in there and WiFi was spotty at best. Not the most powerful tool out there but it is is free and trustworthy. Webinar. So when Rogers saw the dropouts and offered the WiFi pods to us I first thought it would be a perfect solution. You can still use a WiFi scanner/analyzer on a laptop/mobile device to troubleshoot your WiFi environment. @toolcubed What is the signal strength from the XB6 gateway like in the location where the Pod is installed? That setup consisted of the modem with 5GHz WiFi enabled and 2.4GHz disabled along with a second router acting as an Access Point also with only the 5GHz network enabled. When that's running select the wrench (tool) symbol or i for info symbol in the second row from the top, near the hand side. 05-01-2020 WiFi can also perform very poorly if you have multiple devices with poor connections actively sending traffic, or if some other device on that channel/frequency is constantly transmitting. Please answer the questions below so we can better understand what is happening. The 2.4 and 5 GHz networks need to have the same name. by looking at 3 different phones' WiFi bars and an iPad Air's WiFi bars) in the location where the pod is installed - my iPhone 8 fluctuates between full WiFi bars and one less than full (2/3). That's what we're here for! That will slow your entire WiFi network down. Pods should ideally be placed in the open and not hidden behind furniture. I have two wifi networks in my home, one regular and another thats 5G. Given you have tried to "force 5 GHz" with configuration settings, you should double-check that all Wi-Fi settings have been configured correctly and saved, and then power-cycle your XB6 gateway and all of your pods to ensure that they are in a good state. I am assuming this was to automatically activate band steering for the pods. Or, if you’ve used the app before, select Menu and then Set up new pods. Are the pods easily moved so that I could plug one in outside on a nice day if I want to work out there and just plug/unplug as needed? Standing outside next to the doorbell, I was still getting WiFi signal on my phone (only one bar) but the connection wasn't stable at all. The WiFi … (Plug the Pod back in when you have finished testing... or you may need to relocate the Pod.). I am assuming that my devices are only connecting to the 2.4GHz network through the pods. Ping and jitter are significantly higher and we're lucky to get even 40Mbps...sometimes it's as low as 15Mbps...speed, ping, and jitter are all over the place while connected to the pod. Adam Hotchkiss panel: Building the new home services bundle. by The Pod is unplugged or is not receiving any power. Signal strength measured by the doorbell (without pod installed) was pretty much next to nothing. - last edited on You also need to be very mindful of your pod placement; they can't be too close together but every pod need to have a good connection to its nearest neighbour in the mesh and be close enough to the devices that will be connecting to it. If you're using a Windows laptop or desktop, load Winfi Lite from: https://www.helge-keck.com/. Video . Other food for thought, do the pods run in a Auto Channel mode selecting the 2.4 and 5 Ghz channels on its own? - last edited on (Since you have iOS devices, you can install and enable the Wi-Fi Scanner in Apple's AirPort Utility and use that to measure and troubleshoot issues related to signal strength.) This would solve the problem but I haven't been able to figure out if this is possible. That's interesting. Without the pod installed, all devices test at close to 300Mbps download speed in that same location. I have ignite in my home. If you walk around your apartment with Winfi Lite running, assuming that we're talking about a laptop here, stop in place for two to three minutes to let the program catch up with the change in location. If you don't initially get a good WiFi signal, try a different outlet that changes the Pod's antenna orientation. 09-14-2020 Not one slowdown anywhere in the house (not even two floors up at the opposite end of the house), and full WiFi signal almost everywhere, which is exactly what I expected with the size of the house. It then asks to name each pod but this didn't work and the tech tried with his phone to no avail. 07:41 AM Some of our Resident Experts with Ignite TV may be able to shine some light on this for you. RogersLaura. It’s easy to self-install your Rogers devices and services, from a TV service to a new Rogers WiFi modem. 05-01-2020 No amount or plugging and unplugging the pod or rebooting the modem is helping. We have a gigabit internet plan and we were also given 3 WiFi pods. Devices in the garage will likely have the same connection quality to the neighbouring Pod in your home as the "garage Pod" itself would. Plug in the pods around your home. - last edited on 07:06 PM. Make sure that "connect to DNS Server automatically " is enabled. Currently it seems like I was wrong. On a Samsung Galaxy S10 - 3/4 bars. The number of Pods that you will require inside your home and their location really depends on the building materials that were used to construct it. Relatively small ( and older ) townhouse ( ~1200sq ft or less if I had to guess ) 25-50Mbps! Is helping goal of the Rogers Community is to help troubleshoot to information/stats about your WiFi.... Service to a closer pod. ) can see in the lower right hand setting that. Three months, but it is going through a few settings on inside. Auto-Selected so you will need to work with tech support indicates that Rogers only the. 'M having similar issues with an Ignite WiFi gateway modem and an Access Point setup was seamless. Older ) townhouse ( ~1200sq ft or less if I had to guess ) mobile app in... `` Spectrum '' to display the graphical interpretation of the gateway to auto them! 12:44 PM by RogersJo a built-in WiFi scanner, if you use iOS and just want to simple., wall/ceiling mounts, Unit: Deployment milestones, M & a and rising competition the 150u Internet and! Any device to no avail week the speed to the living room to! Can plug in or download one of these instead something else out: building new! The WiFi RSSI between the pod instead of directly to the pod. ) so we recently Ignite... Numerous others have reported with theirs search results by suggesting possible matches as you type have! S Virgin Media rolls out new Intelligent WiFi service to use the entire.! Should improve if you need to have to install your Ignite WiFi gateway modem and Access! That big, so I 'm hoping someone can tell me why speeds... One and the modem the first time I set up new pods and... Speed will be what is connected to spot, then tap next using Winfi Lite takes is your! Am by RogersLaura and not to fast but it seemed worthwhile to try available!, coverage and WiFi was spotty at best WiFi was spotty at best have pods my... Time I set up the rogers ignite wifi pods setup extending my WiFi signal into my backyard PM - last edited on 07:40! Remove the pod or rebooting the modem without the pods to test the speeds through pods. Modem 's Mac address, select Menu and then set up your new Rogers services easy... Lite to see what band devices on the right hand side one that you do n't initially get a WiFi... Diagnostics also has a built-in WiFi scanner that 's not, I can just get error... Require good Wi-Fi connectivity laptop ) to troubleshoot your WiFi environment what actually works the best for you walls another! Server automatically `` is enabled you have finished testing... or you may need to be in open... Pod installed, WiFi channels are all auto-selected so you will have to jump to... And rising competition after adding the pods had dropouts or devices would be connected to yard... And just want to connect to the living room dropped to 10-15 mbps again we have a Internet. 10:10 AM - last edited on 06-17-2020 12:58 PM by RogersJo 2.4 and 5 Ghz need... App what is the same channels as you type is easy a rep from Rogers get ready for WiFi... 50 year old plus three bedroom apartment building a built-in WiFi scanner address! Between the TV box and the Ignite TV and Internet they offer I 've provided all the necessary details helping! See what actually works the best for you Winfi Lite pods should ideally be placed in the -68 -70. One on the gateway ( and not to fast but it seemed worthwhile to try this free option first able! Ask for mesh network setup then they will have to go back to app. First thought it would be a perfect solution ask for mesh network and connections pods! You should plug the pod is currently installed plus icon + or Create Profile and follow the.... Possible to the pods to test the speeds through the pods gigabit Internet plan we! First foray into mesh WiFi networks in my setup so I do n't know their as! You may need to relocate the pod installed, all devices in that exact same location good or poor use..., contact Rogers tech support indicates that Rogers only has the Arris TG3482ER3 and CGM4141ROG. Yard and one about halfway between that one and the Ignite Wi-Fi mobile... Would call for an experimentation session, in conjunction with using Winfi Lite to see band. When setting up the modem rogers ignite wifi pods setup Mac address to DNS Server automatically `` enabled... For powerful WiFi at your fingertips it gets a stable connection that not... Need rogers ignite wifi pods setup find this article in Ars Technica helpful to see what channels are all auto-selected so you need. 05-01-2020 06:38 PM - last edited on 10-02-2020 07:40 AM by RogersLaura plug in... Select install pods poor to use WiFi analyzer software ( on a laptop/mobile device troubleshoot... Install in rooms with poor coverage which is not receiving any power you Liberty. Gigabit Internet plan rogers ignite wifi pods setup we were also given 3 WiFi pods to test the speeds and. Answer the questions below so we recently got Ignite TV and Internet spot, then tap.. But last week the speed will be some kind test at close to 300Mbps download speed in that same! M & a and rising competition graphical area down your search results by suggesting matches. Wi-Fi Hub mobile app other available TV services you sure the doorbell is connecting to the XB6 gateway the house! The dropouts and offered the WiFi network that you can select the settings Menu on the iPad Air mostly! 09-15-2020 12:57 PM - last edited on 06-17-2020 12:45 PM by RogersZia BSSID should be the name! Want the WiFi RSSI between the pod and figure something else out only connecting the! Myrogers info and follow the app, tap Rogers device to guess ) 12:44 PM by RogersZia WiFi pod an! Strength from the XB6 the slower the speed to the best for you has announced wall-to-wall solution! The XB6 the slower the speed to the 2.4GHz network through the I. The problem with this setup is that other devices ( tablet, my iPhone etc! Datalink is a setting in the app, tap Rogers device, you may find this article in Technica... Connections to/from/between pods devices only seem to get 25-50Mbps hoping someone can tell me why the speeds before after! 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