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You can use the above sample technical program manager job description in making the professional experience section of your resume. What you should include in your program manager resume header. When listing skills on your technical program manager resume, remember always to be honest about your level of ability. Analyzed vendor products, SLA, performed cost/benefit analysis, developed consensus among Business Units for alternatives to legacy applications. Program Manager / Scrum Master for Ibuprofen Plus (browser) and Touch (iOS) projects. Responsible for 3 branches telecom company project management, business analysis and QA groups. Served as liaison between IT and business end-users. Technical Program Managers work to deliver IT programs and initiatives on a schedule and within a budget. Many businesses hire technical program managers to work full-time daytime business hours, usually in office environments. Recognized areas of improvements and developed plans for new capabilities, and ensured adherence. Established and managed system architecture, database, servers, network, and on-going optimization activities. Packaging/Site qualification in progress. Let’s start at the very top of your resume with the header. The technical project manager resume template for Word includes many examples of good verb choices, and you can refer to the job description itself for more ideas. Highly-motivated program manager with extensive experience in direct customer sales and new business development. Provide coaching and oversight to other technical program resources Provide guidance on change control and security Drives the current state analysis of the Technology portfolio For software companies, they manage processes for development of software applications and require technical skills of a higher degree. Acquisition Program Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. All rights reserved. Present the most important skills in your resume, there's a list of typical program technical manager skills: Excellent organization, planning skills, and attention to detail Directed sourcing, manufacturing, laminate material selection consistent with Signal Integrity and functional requirements. Promoted and assisted customer registration for online account management tools. And if you need more help, get a free resume evaluation from the experts at Monster's Resume Writing Service. Senior Program Manager Resume Objective. Played key role in creating documentation and technical guides for end users. RIGHT; Senior Technical Project Manager. It will have the details you should include in your objective statement. Make your resume to look as professional and as elegant as possible. Maintained customer profiles in proactive notification databases so customers receive on time notifications of scheduled network maintenance activities. This resume can be read and understood by any business professional. Firm obtained second (in the world) Microsoft ASP GOLD certification as a result of ITIL adoption. Used "Voice of Customer" feedback to develop effective product roadmaps and schedules. Aggressively engaged needed internal and external organizations globally to achieve 99.8% network availability and 4-hour mean time to repair (MTTR) objectives. Partnered effectively with Finance and Operations to monitor sales reports, sales forecasts, sales trends, and pricing trends, which increased gross margins and resource and equipment utilization. Make solid plans and goals. Generated new business opportunities and new customers as well as managed all customer qualifications, programs, pricing, contracts, NDA's, new designs and technology. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. This included setting up JIRA and teaching the, Created and maintained technical documentation for warehouse pipeline, web services, and mobile applications, Balanced multiple projects, priorities, and triages, to meet company objectives. Generated 10+ new quotes from existing customers for added business revenue opportunities. This section is applicable to any project manager, BUT designed specifically for technical program & project managers. Bachelor of Engineering in Computer Science, Miami FL • (123) 456-7891sflores@email.com. Additionally employers frequently list the following as desirable qualities in a Technical Program Manager candidate, but they are far less common on most resumes: Medical Devices; Finally people who held the position of a Technical Program Manager and list it on their resume are adding these terms that are less likely to be noticed by employers. January 2009‒April 2016. Developed, documented, and implemented a standardized process to measure key performance metrics across multiple manufacturing facilities. Speaker at several forums. Senior Technical Program Manager . Technical Program Manager, 01/2017 - 07/2017 Amazon.com - Seattle, WA. Switched company to new CRM Software and telecommunications hardware achieving a 75% reduction in call wait times and a 50% improvement in customer satisfaction. Accomplished $21M in cost savings from the above initiatives. - Strong organizational skills Established and maintained peer recognized leadership role in product development process (PDP). Sales & Engineering Manager for Subcontract Assembly and Test. If you're ready to apply for your next role, upload your resume to Indeed Resume to get started. Writing a great Technical Program Manager resume is an important step in your job search journey. Resume Tips for Technical Project Managers. Skills relevant to this position and found on example resumes include working on architecture, roadmaps, and value propositions for the IMS One platform; designing technical implementation details, including deployment to AWS cloud, data pipelines to and from AWS S3, and scaling with Elastic Map Reduce clusters; and managing deliverables for the development team using Kanban methodology. Effective Technical Program Manager with 3+ years of experience leading new product launches and developing strong customer relationships. Application areas include data, voice, and video, and integration in commercial and government domains. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Managed 10 New Product Introductions (NPI) through concurrent engineering sessions by overseeing design, manufacturing, test and cost issues impacting successful product build. 15+ other product designs in process of review and/or approval for various applications. You must give an overview of your senior technical program manager resume because as mentioned earlier the recruiters do not have the time to go through every resume. The information on this site is provided as a courtesy. Defined service requirements based on input from customer reports and systems configuration changes. An ambitious, capable and hardworking professional who is an expert at coordinating and leading technical project teams. © 2020 Job Hero Limited. Include the Skills section after experience. When listing skills on your program technical manager resume, remember always to be honest about your level of ability. The following Technical Program Manager resume samples and examples will help you write a resume that best highlights your experience and qualifications. Additional Project Resumes are available in our database of 2,000 sample resumes. Plextronics, Delaware. Conducted optimization reviews for networks ranging from DS0 lines to GIG-E services. Customized workflows, fields, screens, templates and dashboards in JIRA and Confluence. California. Facilitate implementation of new functionality through training sessions and demos, Implemented system documentation and User Help system. Designed and implemented user acceptance and quality control procedures. Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams. Achieved 15K production deployments through the customer program, Managed planning and execution across engineering team, exe management and customers, Launched program to customers, reviewed program objectives, and coordinated release management, Worked as a liaison between the product marketing and engineering teams, Customer service support (CSS) team engagement – Prepared process documents for clients and CSS workflows, identified and fulfill training requirements of clients. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Provided maintenance, supported and maintained over 75 satellite receiving ground terminals worldwide. Provided complete engineering support during the product life cycle from new product introduction to the end. Technical Program Manager. Be sure to apply for roles that strongly match to your specific skills and work experience. Technical Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. Strategic thinker with a solution-based approach for exceeding customer requirements and expectations. Identified, analyzed and ascertained business requirements and approval. Assigned as an advocate to accounts billing $1M - $10M annually. Held weekly team meetings and semimonthly client calls to review current and upcoming deliverables. Maxine Curry Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. Technical Project Manager/Vice President Resume. Present the most important skills in your resume, there's a list of typical technical program manager skills: Proven problem solving skills. This is the first place hiring managers will look. Provided team weekly program reporting to the division Vice-President at the executive level – program status and performance, variances, risks, issues and mitigation plans, new business development plans. Managed engineering department's master schedule, change control, risk management, and overall program health. Based in Arizona, responsible for Texas, Arizona & So. For more information on what it takes to be a Technical Program Manager, check out our complete Technical Program Manager Job Description. Offered Microsoft Security solutions to over 350 customers from all Microsoft Business Units (EPG, Public Sector, SMS&P, EDU &Federal), Presented GSOC Solution in a live operational environment focusing primarily on configured Microsoft Stack with integrated partner solutions, Developed customized content for CXO fortune 500 & high level Government officials from a worldwide audience, Presentations consistently ranked in the top 5% at the Microsoft EBC with a ranking of 8.1 out of 9, GSOC Global Showcase helped to influence $159M of revenue in FY11 and $269M of revenue in FY12. Presented opportunities for service improvement using SLA reporting prepared in behalf of customers. Managed project to design and develop a highly scalable Data Warehouse system and ETL process for collecting employee lifecycle information for business intelligence. Nail it, and you’ll be off to a good start. Customer responsibilities included all Leadframe, HLA/TLA, MEMS, Air Cavity, SiP, WLCSP, Flipchip, MicroSD & BGA and MicroBGA packages. Technical articles published in trade magazines. Program Manager resume example for IT manager with experience as Head Program Manager and IT Director Management experience includes business needs assessment, software development, IT deployment, program administration, operational analysis and development of web based applications. CRANE & JENKINS, Technical Program Manager, CLOUD CLEARWATER, Technical Program Manager, Implement maintenance and enhancement requests, Collaborate with customers and vendors to ensure high-quality products that adhere to schedule timelines and meet budget guidelines, Develop design documents, user guides, maintenance documents, project documentation, and release documents, Liaise between internal and external team members and customers, Defined, streamlined, and automated ticket handling, Sent weekly meeting and progress reports to stakeholders and teams, Managed new prototypes and previously existing projects through entire lifecycle, Send weekly meeting and progress reports to stakeholders and teams, Implement and review test plans, data, and reports to ensure product complies with requirements, Liaised between internal and external team members and customers, Developed timing and mitigation plans to meet financial, scheduling, and performance requirements, Created and maintained clear, concise project plans and developed strategies to meet deadlines. A fair amount of advice from industry veterans, to how one should build and format your resume. Program Manager. Utilized extensive technical background to coordinate the development of a new industrial engineering database and two new user interfaces, Formalized project to eliminate clean room paper from a production facility, resulting in savings of $160K per year, Managed an internal community website to facilitate communication between project teams and upper management. Responsible for growing business partnerships in the effective use of company products and services and ensuring compliance of contractual service level agreement (SLA) parameters. How do you write the experience section of your technical project manager resume? Products included blade servers, blade centers and rack servers. Sample IT Project Manager Resume Keywords. 5 other new designs pending qual (WLCSP & MEMS FC for mobile/tablet applications). Make it legible and be consistent. Managed Microsoft Technology Adoption Program (TAP) for over 35 worldwide customers, Electrical Engineering (networks, Systems, & Control Systems). Follow these tips to find jobs as a technical project manager and elevate yourself above the competition. Any person in a highly technical field should beware of using jargon that is understood only by others in the field. Technical Program Manager Resume Examples. Designed asset and inventory tracking management system that provided a granular accounting system with a holistic structure, scalability, and optimal security across all branches of the company. Founded turnkey Information Security program from scratch, including surveys, assessment, workflow, dashboard, training and staffing to accommodate 6X increase in volume. The technical project manager resume sample includes bullet points about training team members, working as part of a team, and overseeing projects. Establish InfoSec and Agile process infrastructure for Apple Online Store Publishing Systems. Built Product Central roadmap and multi-project template in JIRA and Confluence. For resume writing tips, view this sample resume for a program manager that Isaacs created below, or download the program manager resume template in Word. Recommended suppliers to commodity managers for quotations and provided support in final supplier selection, approve build structures. Technical program managers are employed to deliver quality IT programs and initiatives within the budget. Secured 3 new customers for assembly and test in the first half of 2012. Hire Now I am a PMI certified Project Management Professional with 13 years of experience inProgram Managementand Development disciplines. Responsible for managing schedules, tasks, risks and resources by utilizing SharePoint, and project server management tools. Technical Project Manager and Senior Business Systems Analyst for $2.2B cell phone company with over 430 employees. Achieved 99.99% Application Availability (measured over 6 months) with Windows servers using Citrix MetaFrame. Program Manager Resume; Program Managers work for software companies, banks, retail businesses, and multinational companies. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. This is the first place most employers will be looking on your resume so this can give you a big advantage in your job search. IBM Global Services ([company name]) - Business Intelligence Center of Competency. Technical Program Manager Job Description, Managed a team of 5 members by delegating and coordinating manufacturing and test issues, resulting in improved product yield by 40%, Formed and led teams of 8-10 members and coordinated actions to address product quality and critical alerts, resulting in efficient issue resolution and achieving On-Time Shipment (OTS) metrics, Negotiated ~2.5M+ field returns recovery with manufacturing partners, Analyzed capital allocation and factory floor space costs, resulting in projected savings of ~$400K; presented recommendations to senior management, which were accepted, Responsible for presenting monthly BU factory metrics and critical initiatives to senior management. Directed a team of 10 engineers and 1 logistics manager and managed $15 million annual revenue. Writing a great Technical Program Manager resume is an important step in your job search journey. Successfully completed ASHRAE Level 1 and Level 2 building audits. Technical Program Manager Resume. Managed PMO staff in a matrix reporting structure consisting of 44 Global Project Managers and a department budget of $15-million. Reduced maintenance operating costs to 22.9% below Vice-President's goals, saving the department $2.4 million while increasing team's readiness 16.2% through quality planned maintenance and less rework. Technical Project Manager Resume Sample One is one of three resumes for this position that you may review or download. PERSONAL SUMMARY. Most successful resumes for a technical project manager role are formatted in a reverse chronological design. Consultant for Global Security Operations Center (GSOC) Showcase Team, Led a software migration project, resulting in 20% efficiency increase at a secondary production facility. ... Additionally, Facebook participates in the E-Verify program in certain locations, ... Upload your resume or share your LinkedIn profile with our recruiting team. Met or exceeded all customer sales objectives. Resource manager with Hire/Fire/Salary responsibility. Proven ability to successfully manage a program from initial proposal through production implementation and beyond. Designed product enhancements to be included in planned releases of new products and software. Managed team of 8 BRIO developers in matrix environment supporting projects for internal Finance, Human Resources, Global Services, and external Commercial line of businesses. A technical program manager is a person who heads the technical program department of an IT organization with the responsibility of developing solutions based on Information Technology, either for internal use by the organization and/or use by customers. Applied Lean 6 Sigma techniques to Reduce Time to Market for prototypes from 17 to 10 weeks. Those seeking employment in this position typically have project management experience, as well as experience in IT business process engineering on their resumes. What Does a Technical Program Manager Do? Generated RFP, reviewed vendor SOW, negotiated vendor contracts, and managed vendor deliverables. Job applications are limited to 3 total. Technical program managers manage technical projects of all types through every stage of development, from idea to design to completion. Consulted with Verizon Business Users, Management, Vendors, and IT to determine computing needs and system requirements. Wrap up your resume-writing by composing the perfect technical project manager resume summary. Launched and administered five JIRA / JIRA Agile projects used for Agile development, resource tracking, issue gathering and feature management. Program Manager - PMO Director - Resume … Wrote and priced new competitive maintenance, support, and sustainment proposals, participated in technical presentations to prospective customers, planned and led contracts negotiations and capture. 100% customer satisfaction on all sales and engineering support. Expert in new LF package technology. You can write a chronological work history or use a functional experience section. Based on Market Requirements Document (MRD) and collaboration with internal R&D teams, launched new products within 3-6 months from definition to release, transfer to China production and global deployment; meeting 50% contribution margin cost targets, 12 month positive cash flow milestone, and 2.5% Annual Failure Rate(AFR)quality goals. Technical Program Manager Job Description, Duties, and Responsibilities. Negotiated cost improvements over product life spans as the yields improved. Experienced and competent Technical Program Manager with more than 15 years of experience applying a technical background to exceed engineering and business needs. The resume may be read by a recruiter, a human resources manager, a senior vice president of a division, or a company's top IT person. 1. Performed building operations and efficiency audits providing energy savings to clients. Austin TX • (123) 456-7891emoore@email.com. 4. A leading energy conversion company serving global high-technology applications critical to the semiconductor, solar, and flat panel displays industries. Supported ~20 Account Managers to provide input for request for proposals. Technical Program Manager Job Description. Established and administered the overall program high-level road map, policies and goals, and realized benefits. Microsoft Cloud Program Manager Resume Certificates Example "Office 365 Solutions Architect / Microsoft (2016-03)" "Azure Solutions Architect / Microsoft (2015-06)" "ITIL / ITSM (2012-06)" 3. Executed the program and supported various ground terminal operations at a 65% gross margin. Review the job ad before writing your Senior Program Manager resume objective. Achieved goal of completing LEED pre-screening and Gap Analysis audits. Top-performing Program Manager consistently sought out to reengineer troubled projects. Finding jobs as a technical project manager requires a commitment to succeed and a polished set of job-seeking skills. Provided troubleshooting, tech support and tutorials to make teams autonomous. Specified Verizon standards for IT products, and developed timeline for cost savings. Provided recommendations to minimize outage impact and increase circuit performance by shortening circuit routes, eliminating unnecessary equipment, and working with provisioning contacts to provide diverse routes for primary and secondary circuits. Let’s explore two examples of a program manager resume header to see the dos and don’ts. Developed solutions for energy and sustainability in existing buildings. Find out what is the best resume for you in our Ultimate Resume Format Guide. Managed engineers that wrote scripts and certified systems and apps for production in the Data Center. Example resume for technical management professional serving as Information Technology Manager. In our sample resume objective for Senior Program Manager, we started out with his highest educational attainment. Advised on critical features and controls during manufacturing to ensure prompt product approvals during the many phases of the development cycle. Technical Program Manager Resume Job Descriptions . Accountable for budget of 1.1 M supporting multiple BRIO projects for both internal and external clients. Interview Questions For A Technical Program Manager ... Apple etc. Achieved the transition of new major clients from prior service providers to CBRE. Format. Planned and led the IT Infrastructure Library (ITIL) implementation effort. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Worked with Intel based Server design teams to understand product objectives. This is a good general sample for any IT manager position.The summary provides a description of the job seeker's background as program manager with expertise in planning, development and implementatio Skills : Project Planning, Construction Management, Wireless. Negotiated preliminary SOW and initial resource allocation with external clients on behalf of management. Lead the implementation of the Radio Frequency Identification (RFID) and bar coding integrating into the software solution throughout all software development life cycles phases. Achieved new business start up goal of $2 million in revenue in the first year. The reverse chronological format places a greater focus on your experience in the field and practical expertise. I am currently working as Sr. Technical Program Manager and have been working as Technical Program Management consultant for more than 8 years. Technical Project Manager Resume Summary. Procured 5 new product quals in first half of 2012. Ensured Printed Circuit board gate did not adversely impact launch Server products. Achieved $5M in savings across many products. Led the development of new business processes to support LEED Certification of existing buildings. Technical Program Managers work to deliver IT programs and initiatives on a schedule and within a budget. Created and maintained customer Helpdesk scripts for Level 1 support to team. Include the Skills section after experience. 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