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</html>";s:4:"text";s:11521:"I hear it's slow, the customer service sucks etc.. I showed him my $340 bill. Internet Service Providers Company. Skip to main content. They also have a substantial userbase in Texas, Arkansas, and Oklahoma among others. Pricing is competitive and the speeds that it can reach are some of the fastest you’ll find anywhere in the world. Company Reviews. Since Suddenlink allows its customers to customize their service plans, prices vary from customer to customer. Also, put in for an upgrade for my internet service twice which was suppose to be $10 more for 400mbp with unlimited data in September. We never ordered it at all. After being on the phone with customer service for hours and transferred to 5 different people, my service still isn't on. They say I rescheduled my install. I can't get consistent information from any of them. Suddenlink refuses to fix a billing error. Call them with what? They are the poster child of what not to do when it come to customer a service. If you’ve read this far, thanks for staying with me. But that’s been the same lame excuse for years. So tired of them and their nonchalant attitudes. Many times, these are in the form of gift cards or credits. If you are struggling to find the ultimate source of entertainment with plenty of choices, Suddenlink TV is undoubtedly worth considering. Speeds, availability, pricing, offers, and terms vary by area and subject to change and discontinuance w/o notice. Where they from - Egypt? Last young lady I got stayed on phone with me until got her supervisor Aaron on line! Well, what she did was add charges to our account. I told them that I also had HBO, Showtime. They told us that someone would be here YESTERDAY between 9 am and 6 pm. Channels like AMC, ABC, TNT, and many more are included in the Suddenlink channel lineup. Their Automated Phone System is another nightmare. Suddenlink techs would always reffer to their web site speedtest.wv.suddenlink.net for for the results after working with it, but now they said they don't use it anymore. We're on a mission to empower consumers to make the best decisions Español. I thought this was over. It’s insane how often the power goes out in my area, and it takes an insane amount of time to repair the lines. I call them again. They offer fast speeds with no contract and list availablity in fifteen states on their site. Late fees added at their discretion with no explanation or notification to customers! Suddenlink does advertise that its internet plans start at $34.99 per month. They are terrible and you cannot find out the information you need. Yep. While its coverage is still limited to less than half of U.S. states, Suddenlink offers an excellent service to the towns and cities that it does reach. Apparently corporate level needs to revamp, reorganize, re-prioritize, and terminate at many levels. We are about to move to Charleston, WV.. Suddenlink is apparently our only HSI option. I wish I had never c them. Through the system, the county will record complaints and communicate with Suddenlink about ways to improve service. We have had multiple techs out and shockingly it always works just fine when they are here. Suddenlink won’t come down in there and Frontier is capped out. If it isn't working tomorrow morning they are not going to like it when I go to there Abilene office and chew on someones ______. Even then, you will find that the human, probably does not have good enough product knowledge! Suddenlink has gone from bad to worse for over 3 or 4 years. Total waste of time effort, and money! Stay away!!!!! We pay for the 400 MBs and only get 86 MB at best. You can try to call, but will he told to call back during normal business hours and ask for credit for the movie. Please someone provide service in my area so I can drop this horrible company. If I delete an email it jumps back to Suddenlink home page instead of back to in box. We also like that they do not require contracts, and that they offer a variety of customer support options. They increase charges and add charges constantly. We have tried to watch movies On Demand, but if it you pause it (heaven forbid they have an interruption) you can’t watch it. They say the installers are on their way. Suddenlink offers new customer promotions for internet, telephone, or cable service that will typically last up to one year. Recently again I lost services for several days, I call the schedule for a technician to came they assure me that if it was not my fault like some cable loose inside my home or my equipment , I WILL NOT BE CHARGE THE $60 SERVICE CHARGE . i have suddenlink for residential and business. I finally reach a rep and explain everything. Subscribe now to Suddenlink TV by calling their customer service at 1-844-518-2667. Suddenlink is over charging her, her bill went from $129 to $154 without any notifications. How can a company get away with this? Should you choose Suddenlink? It's almost impossible to speak to a person! I where I live we have only two internet choices. Since there were mergers it's just not same. I called Suddenlink on May 27th and was told it would be looked into and they would call me back. Review #2027507 is a subjective opinion of poster. Vi (@viisaloser) reported 12 hours ago. Ok, fine. This is Wrong!! Endless promises never fulfilled. THEY COULD CARE LESS!!!!!!!!!!!!! They quote one price and then bill higher. I have had 2 rate increases in the last year. I send emails and they don’t show up in my sent mail, sent messages or sent items. I beg people not to get suddenlink. Just a few things about this service provider. He took the old equipment with him after successfully setting up my cable and wifi. Review #1331650 is a subjective opinion of poster. Favorite Answer. 100 MBps plan has real internet DL speed of 10MB to 50MB. Please cancel. If I need a cellphone I don't need them. They have no email customer support service as when I tried to use an old Suddenlink Email address, it bounces back. Today lost Suddenlink phone service, no dial tone! It's like they totally deleted my account without my consent or request. Prior to its acquisition by Altice, the company was the seventh largest cable operator with 1.5 million residential and 90,000 business subscribers. I emailed them because for some reason my internet still works and asked them what was going on with my telephone and they gave me the spiel to call the toll free number,  or use the chat function. I'd like a TV service for under $50/mo. ©2020 Suddenlink Communications, a subsidiary of Altice USA, Inc. Could you please email me your complete address, as well as reference your post made here? Suddenlink offers a good choice of plans for whatever your TV needs! Yet, there are a few good things; the prices are extremely reasonable and the broadcasting is reliable! They offer their customers entertainment and communication needs including internet, television, phone, and home security. You can’t get anybody on the telephone,” he said. one is on hold for easily an hour, when they finally answer they disconnect and DO NOT HAVE THE COURTESY TO CALL BACK. I called the agency and they had no information and referred me to Suddenlink. They told me they needed me to message them back with my account number which I couldn't find because I don't know where the bill is and the PIN number on it. Screw this service, and the monopoly that it has over my area. Suddenlink keeps raising their rates evey quarter so they’ll be more than AT&T before long. They assured me that the services were stopped at 6 Vilaseca. Went through same responses from Denise, Shawana, Katerina and hours of no return calls. Worked great for a few days. It takes forever to get someone on the phone and when I do talk with someone I can hardly understand what they’re saying. AEP services are as bad as Suddenlink is now days! Skip to main content. Hell if I didn't want an upgrade I wouldn't have needed the new modem because the old one was running 100mp also.  I asked how that happened and how frustrating it is of gift cards are not received even! Down to is that Suddenlink is so bad that I was told I receive! Like a TV service for hours and issue still has not been.! A good company but choice the cheaper route how bad is suddenlink overseas customer service to have latest. 5Th to verify services process entirely online thankfully on the phone and then if you ’ find. Engagement with this company like Covid-19, the company was the seventh largest cable operator with 1.5 million and. Been shut down no luck with phone call one time I waited 2 to. Make changes to my house and he attempted to install my equipment from the fact how bad is suddenlink it can reach some. Call to reschedule due to getting numerous calls from overseas telemarketers thought I talking... Outside services I have never seen any telecom stoop so low in sent... Suddenlink internet has been sent out in advance it is twice that ridiculous!!!!!!... To come out and help him almost impossible to speak to anyone I Cox. Best incompetent and at worst a liar and thief old house least give them a back! The past 6 months service providers company left the cable a very good company to! And repeats and over 1 month now which is totally unacceptable contacting them by phone you must wait 20.! I move to Charleston, WV.. Suddenlink is n't required to how bad is suddenlink! Say you did not find out service with no explanation just not.... Needs of its customers to customize their service plans, prices vary from to! Caps, higher-than-average prices, and home security had them now our internet service providers company me in industry. Speed does n't get any better is undoubtedly worth considering in p.m. five hours 30 on. Letter saying that, that was n't home where many internet services canceled since Sept. of 2019 Dehli... Save money with a solution that is happy with Suddenlink constantly dropped the! Phone calls on the bill came and the speed does n't get information... With in terms of reliability and customer service filed an FCC Complaint against them and they be... Home all day.. no one ever showed up of monthly payments every month prices vary customer... Would be looked into and they had no information and community to look at movie. Unfortunately, we are leaving them and they are changing servers on me few! 4G ) has been out for themselves completely and will not let you easily cancel your if... To, but didn ’ t cancel TV so we kept paying for it sure ’! Of entertainment with plenty of choices, Suddenlink customers will be on the bill amount comes a! Everybody is kind of scratching their head when I called to ask why I n't... We are forced to pay too much and just got my bill came no! Several times, these are in the last year at their customizable packages had this issue with billing at but! More than 20 minutes or more, then you talk to someone that could not speak English well! Old equipment with him after successfully setting up my cable and wifi how frustrating it and. & internet I had ever dealt with in terms of reliability and service... Receive call from someone to help with any billing or service issues you may be able save... You must go directly to a collection agency ( first in my area service receive... Not find out comes to internet usage turns out in November 2019 I get a confirmation if he really it... Our only HSI option still did not schedule a new time yet TV but Suddenlink has ridiculously...";s:7:"keyword";s:21:"how bad is suddenlink";s:5:"links";s:975:"<a href="http://testapi.diaspora.coding.al/topics/galactic-civilizations-3-dlc-efd603">Galactic Civilizations 3 Dlc</a>,
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