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</html>";s:4:"text";s:23880:"I tried again, with same results. Yelp users haven’t asked any questions yet about Bulldog Security Services - ADT Authorized Dealer. Natasha- I'm so sorry for your frustration. I understand we made an internal error on our processing side, but please know it was an accident and accidents happen- it shows our employees are human. They are always standing by to assist you with whatever you need. We immediately heard your concerns, addressed your concerns, and a Manager personally called you to apologize.  I have 18 windows in the front of my home. he tried to fix it but then said that he couldn't do anything and had another appointment to go to.  Just got to the door in time to see a gray sedan pulling away. Sarah- My name is Melissa and I'm Bulldog's Marketing Manager. The sales rep was extremely informative. Bulldog Security, one of Houston's top ADT dealers with over 25 years of combined Alarm Industry Experience, is committed to providing our customers, both residentially and commercially, with the highest quality of scientific technology and personalized monitoring services. Imagine the frustration when same thing happens about 6 times. We were definitely not ready for that. ****UPDATE****I called ADT to have my issues corrected and they said it would not be a problem to have do as I was asking. "My sister has Vivint in her new home and the cameras are awesome. 111 Vision Park Blvd Ste 200, Shenandoah, TX. They should never have charged my card as I did not authorize services. Any company that sends two goons to the door to sell overpriced equipment and lies on the DAY a person moves in is not trustworthy. The guys said 'we were coming out for the appointment you scheduled for an inspection.' Martin- Thanks for taking the time to provide feedback on your experience! They also charged us a ridiculous amount of money for a doorbell camera that they installed incorrectly so we would have to turn ours phones upside down to see through it & charge us for "video surveillance". This is a business that allows criminal activity to be contacted in order to obtain a sale.  Additionally, they will be correcting some other issues too..  Once Friday comes around I will be updating this post again to 5 stars!!   Glad to say no break ins. Advertisements. The sales rep said he would come the doorbell camera but when the install occurred, they left it out. Our system was installed this past weekend (3 full days prior to this review). We're family owned and operated and I'm glad to hear you felt that level of care. In short really lacking customer service. Phone: 832-585-0725 Would never go with a company who blatantly disrespects potential customer's property and is associated with ADT. He stated they were part of ADT and we could transfer our services. They couldn't tell me who had scheduled the inspection or when it was scheduled.Also, I googled the name of the guy on the card and found he has several Texas financial 'disciplinary actions' on his record - all associated with his work for Bulldog. Don't get suckered in..... Kristi- Thank you for your candor. I can assure you we are the #7 ADT Dealer in the entire U.S. and we got there by prioritizing customer experience and operating in a credible manner, with integrity. Buy online today! They will tell you that they are ADT Authorized, which may be true but the reality is they are a third party provider just like most other companies. Wanted to share my experience with ADT (Bulldog Security). Bulldog Security Services, LLC (1) 25003 Pitkin Rd Ste E300, Spring, TX. In October 2018, the 12,000 square foot home experienced a fast-spreading chemical fire. I will never use your shady security service and will now go out of my way to let people know that BDS is bad news. Larry- Thank you for your feedback! I had to install an electrical plug for the installer to plug the cameras in he wanted to run the wires exposed from outside to the inside of my living room because that is how they do it. Horrible company. Ultimately, I was naive and trusting--she said she needed a credit card number to show her manager that I had real interest in moving forward to get the best possible quote.  I talked with a rep on a Tuesday. We signed the contract under the assumption the monthly cost to ADT will cover all sensors.  $53 per month + Tax through Bulldog. Possible dear at the front window looking in. Bulldog Security Services, LLC. Bulldog Security Mission Statement Apparently once someone signs a contract & they legally want to get out of it, this company will make it extremely difficult for you to do so. Upon selecting our package and signing the contract for service, we were under the impression that the equipment we agreed to would COMPLETELY secure our home. We discussed a possible start date in June but I said that I would need a quote before I committed to anything. I don't want this to make the process sound predatory, because it was not. I could've been dead for all they know, THAT is NOT security. We are the #3 ADT Authorized Dealer in the United States and are family owned and operated. If you are in any way vulnerable or u have a hard time saying no, I would postpone until you are ready. This was a human issue, not a company error, and I assure you it's been handled internally. I canceled BEFORE the 3 day grace period. Again, my deepest apologies for our employee missing his appointment with you and thank you for giving us a second chance! Our mission at Bulldog Security, as a long-term confident ADT security provider, is to ensure the same reliable services to our future, as well as current customers, though employee dedication and teamwork. I also sit on Bulldog's management team and behalf of the entire team, please let me extend my deepest apologies for how our employee treated you and made you feel.  WRONG. ADT Security delivers the protection your family needs 24 hours, Yelp users haven’t asked any questions yet about. Using the top of the line ADT products, services and surveillance equipment available. Here we go again, holy shit. That happens. Should you ever have any security needs or questions, you can feel free to reach out to me directly. DO NOT BE NICE TO THEM. If you look there, you'll see we hold a 4.5 rating based on almost 1,200 customer reviews. You will hear from our Installation Coordinator, Ernesto Pozos, with an update on it's arrival. I'm so happy to hear you enjoyed your experience with us.     Never do business with a company that leaves a sticker on your door with no indication of what they want, but is just designed to make you call to get it to find out what they want or make it stop. Kristi- Thank you for your candor.  Joseph- Thanks for your feedback, it's how we improve. 2 of them were on their first day of training. I added a Ring Door Bell, 5 Glass / Door Sensors and  ADT Glass Break Sensor. Great home alarm deals are now available for all Houston and surrounding area residents. They expect you to pay 75% of the remaining contract!!! Not sure how this company, Yarely- My name is Melissa and I'm the Marketing Manager with ADT/Bulldog. He is Ex-military and it was reflected in his respectfulness and, My technician today Wes was very helpful and knowledgeable about not only the. I've talked to countless people so I'm not going to sit here &  continue to try & defend myself against a predatory business. They  in turn called Bulldog Security and since it was after hours on the weekend. I'm unfortunately unable to locate your account under "Kristi D" so if you would kindly email me the name on your account I will gladly jump in and work alongside our Administrative Director to address your concerns re: cancellation. I assure you ADT/Bulldog is not "shady". It was such a creepy and shocking interaction I didn't even think to get his name or ID number, but with some research and calling around we found that he was from this company, who clearly has issues with professionalism. apparently we have to do that ourselves. It is 2019 and Bulldog Security on 4 and 15 January still posts intrusive and unwanted red stickers on Houston front doors! Search for more ADT Home Security Hiring Event Thursday, January 21st 10a-3p jobs in Boerne, TX with other companies. After all this we decided that we had 30 days to cancel even with speaking with ADT they say we have 30 days to cancel, only to find out the sales guy had us sign a 3 day cancellation policy all while he was distracting us and not explaining this to us fully. Justin- Thank you so much for sharing your feedback. They certainly would not still be out working for us. Those two times they never showed, calling minutes before the appointment to cancel on you!!! Sensors falling off of windows. Then Driving erratically  to exit my neighborhood is extremely unprofessional and dangerous. This is a business that forged my signature on the contract. We were happy with the installation and would definitely recommend them to my friends and family. Please know Bulldog corporate, and our customer support staff, was unaware of your issues until receiving this review. Yarely- My name is Melissa and I'm the Marketing Manager with ADT/Bulldog. It doesn't happen often, but it does occur sporadically here in Texas and we have a simple workaround.  Do not even talk to them.  He immediately claimed his manger (Rick) told him that I said not to ring my bell - which is why he did not ring. I also want to provide you with a direct line to ADT/Bulldog's stellar customer support staff. Two guys stopped by my house in a Lyft today - they knocked, but I didn't answer. *******(cant put less that 1 star)We were happy with our ADT system, HOWEVER we had an indecent happen and the System did not do what we were sold.  DO NOT LET THEM INTO YOUR HOUSE. I'm here now and ready to help! After the call I still see a charge from. You bet your ass I'll be that customer calling for every little thing since you want to keep me as a customer so bad!!!!! Thank you for taking the time to bring this issue to our attention.  35+Tax through ADT.Salesman advised that the previously installed equipment could not come under warranty through ADT, citing that I had not purchased the equipment and as a result the warranty could not be reinstated. Find Yellow Cab Call Center jobs in Spring, TX. Except I have a three year contract. It's clear that besides lying to my face, they did the least amount of work and installed the cheapest equipment available. Hope this helps! I've purchased their PoE NVR system about a year and a half ago. Came Early after calling to make sure that was ok. Jasmyne- My name is Melissa and I'm Bulldog's Marketing Manager. Copyright © 2004–2021 Yelp Inc. Yelp, ,   and related marks are registered trademarks of Yelp. Salesman said I would have a noticeable reduction in my insurance premiums. Also he left all of his trash & didn't even put up an ADT sign. My name is Melissa and I'm ADT/Bulldog's Marketing Manager. I called to just have the cameras taken down and I was told that I was out of luck. 5 Bulldog Security Services jobs including salaries, ratings, and reviews, posted by Bulldog Security Services employees. Two guys stopped by my house in a Lyft today - they knocked, but I didn't answer.  *Original*Wanted to share my experience with ADT (Bulldog Security). The rep assured me that no charges would be made until I esigned the documents. Dear BDS.... you left a red sticker on my door today that said "Sorry we missed  you!  ADT Direct is the way to go in my opinion.I'm in sales now for over 30 years and the young guy who came out to my home, albeit a great dude, is under the worst kind of leadership. Lisa D. from the Houston office reached out to me about a quote for my new condo which I was closing on for May 6th. The equipment provided doesn't work properly & wasn't installed properly-fortunately I suppose since it has gone off just because the sensors fell off while we weren't home. I wish that I was writing this under different circumstances, but if I could give this particular individual negative stars I would do so. Bulldog is family owned- two brothers started it about 10 year ago because they just wanted to help protect other families after experiencing a house fire themselves. I thought maybe my fiance had locked himself out since he wears a similar blue polo to work, so I opened the door and stood on the other side of the glass weather door, which had been opened. Bulldog Security Services Tx, LLC Active 2019 2 Member ... 25003 Pitkin Rd Spring, TX 77386 25100 Pitkin Rd Spring, TX 77386 15596 Interstate 45 S Conroe, TX 77384 23206 Kobi Park Ct Spring, TX 77373 25103 Pitkin Rd Spring, TX 77386. Â. Where to start..  I can honestly tell you that once my contract is up I will not be renewing with this company. We saw someone else drop Tim's name on nextdoor so we hit him up…", "Sorry I first mistakenly with Overhead Doors on Main Street, which is apparently another company. ADT® is America's #1 Choice for Home Security Protection and serves more than 6 million governments, commercial and residential customers. Again, my deepest apologies for our employee missing his appointment with you and thank you for giving us a second chance! Specialties: Home Security Systems in Houston, TX Bulldog Security, one of Houston's top ADT dealers with over 25 years of combined Alarm Industry Experience, is committed to providing our customers, both residentially and commercially,… This type of behavior from one of our employees is absolutely not tolerated. 2021 OWNER INFORMATION: Owner Name: BULLDOG SECURITY SERVICE LLC: Owner ID: O0411636: Exemptions: Percent Ownership: 100%: Mailing Address: Attn: TAX DEPT 25003 PITKIN RD #STE E 400 SPRING, TX 77386 Pulled up in the driveway like he owned the place. Request a quote from other similar providers. I sincerely apologize for your frustration to date. We're a family owned company; two brothers started the company 10 years ago to help protect families, like their own, after experiencing a house fire. Apparently once someone signs a contract & they legally want to get out of it, this company will make it extremely difficult for you to do so. I usually don't comment on here unless I have something nice to say, but this woman is completely unethical and this entire experience has left a terrible impression on me.  I asked them to call the Sheriff and they did!! The companies are Bulldog Security Services LLC and Timeshare Consulting Group LLC. Andria- My name is Melissa and I'm the Marketing Manager with ADT/Bulldog.  When I called to point this out to a rep they didn't even seem surprised & refused to compromise on our monthly payment even though they have completely FAILED to provide any security at all. We're a family owned company that was founded to help protect families, not hurt them. inspection and to please ball the number below. Home Security Systems in Houston, TX He explained everything in detail and even got us to add on the Nest which we are excited to get. If there is anything else we can do for you, please don't hesitate to contact e directly and I'd be happy to personally assist. Should you like to chat about the differences of monitored vs. non-monitored, I'd be happy to make that distinction for you without a sales pitch- I promise. I've been trying to reach the sales rep since and he won't return the call. Our Relocation Manager's intent is to provide new homeowners with a security inspection report so you understand if your home is pre-wired for security as well as identifies any vulnerabilities your new home may have so you can make an informed decision about your security options. We were definitely not ready for that.  there were a couple ofMinor equipment issues that were addressed immediately at no additional charges. Our experience with Bulldog's personnel was pleasant. The equipment has been working flawlessly since that time and had little to no issues installing and…", Home Security Systems in Houston, TX I am personally going to be handling this complaint internally as it MUST be addressed. They are deceitful and they don't honor veterans. I can't believe this is the way Bulldog Security conducts its business. Please know we are a family-owned business; two brothers founded ADT/Bulldog 10 years ago after experiencing a house fire as they wanted to help to protect other families like their own. My email is melissa@bulldogsecuritys…. That is simply false information. 2 Days in a row they leave a sticker on my door. Please help me make sure this does not happen to another customer and email me details on the mentioned employee. We are the #3 ADT Authorized Dealer in the United States and are family owned and operated. I went to look into your account but can't find it in our customer database......perhaps you worked with a different ADT Dealer or your account is under a different name? The nightmare seems to never end. LostMyDoggie.com is a site where you can post lost and found pets for free and have local shelters & vets notified at no charge. I'm glad I was able to get you in touch with Nic who cancelled your account same day. I did my research and chose a different system. How is Bulldog Security Services - ADT Authorized Dealer rated? Someone attempted to break into our house and NOTHING happened, no one came, our "emergency" handheld device didn't do anything. I'm supposed to be working right now like these people haven't already wasted enough of my time & money, finally I get ahold of a "manager" named Valeria?  Customer service didn't think I had access. This is a business that allows criminal activity to be contacted in order to obtain a sale. We continue to improve because of customer feedback like this so thank you for using your voice and bringing it to my attention so I could rectify. I was able to customize my own system that fit my needs- without any pressure from the technician. you would think that a company that is monitoring  your security would do this. I tell her that when I last spoke to this sham of a business I asked the girl on the phone if there was anything else I needed to do & she literally said no, everything's taken care of, I explain this to "manager" who offers an apology but still insists I owe them money for a service I haven't been receiving because I payed thousands of dollars to end my contract months ago... now I've been on hold for almost thirty minutes. I have never felt so uncomfortable and threatened by anyone, let alone a stranger.  I posted a bad review, and now they are hounding me to tell them why I hate them so much. That was a lie. It's not meant to be malicious. After declining $1000 in upgraded security measures, he insulted me, was very rude to me & my grandmother, and basically told me the security I have "is inadequate" & that I am "wasting my money" by not adding on different sensors & detectors etc Moving, being a homeowner, etc.  He left all of our contract with them Bulldog set up the service together! Dealer has 2.5 stars went away is absolutely important and what locals in Spring, TX after calling make. Garage side door Rick Morgan today come knock on our side my ADT system could could. Issue went away the added stress it caused your move to install you enjoyed your with. Certainly find alternate Security options about â listing items out separately 'm Bulldog 's Marketing Manager inside look company. 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