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</html>";s:4:"text";s:3966:"Items that are returned without a return agreement. i'll do that next time. Although Etsy support has assured me in the past that shipping late with a buyer's approval would not affect my shop negatively, I no longer believe that is 100% true. Cost of shipping disputes. Cases may be closed automatically in the following circumstances: You must respond to any open cases. I don't like being bossed around and the way … The item received is a different color, model, version, or size. Caroline, Some people have had e-mails from etsy, saying that it affects them, more than so many problems, in a timeframe, If someone wants you to put the date out, you can put the date out, up to 3 weeks max, BEFORE the ship date has passed .... info on extending ship dates. The seller did not ship the item(s) according to their processing time or the date agreed upon in Messages. If a shop’s ODR rating jumps above 1% Etsy’s Customer Trust & Safety team may send the seller a warning that will include a summary of their customer service performance. Transactions where payment is not made via Etsy’s checkout system. If the seller added tracking information, you’ll see Track Package under the shipping status. I would think it does affect ranking. Under the Consumer Contracts Regulations—laws established in 2014 to regulate purchases made online or over the phone—you're entitled to request a refund for late packages. The cost you charge customers for shipping your product will now also be part of the equation making the overall cost being paid by sellers even higher. A tracking number and/or tracking information that shows the package was delivered to the buyer. The increase takes the transaction charged on sales from 3.5% to 5% — but importantly the percentage will no longer be calculated just from the amount customers pay for your product. Looks like you already have an account! The order’s tracking information shows that the package was delivered to the address on the Etsy receipt (for non-delivery cases only). You never know when a new customer will read how you handled a late package or broken item. Starting in late July, Etsy will be offering priority in their search for any shop that offers free shipping on Etsy to their United States’ customers. Find out more in our Cookies & Similar Technologies Policy. This is great if you have a few items going to the same person,and it's a flat rate rate which covers shipping and customs. Etsy has negotiated rates with the post office that are lower than regular rates so shipping on Etsy can save you money! In order for a refund to be obtained for a late Priority Mail Express shipment, it must meet the eligibility requirements of a late package. As the sender, you’ll need to file a claim for insurance coverage. Etsy may close or resolve a case due to lack of participation from either party. Click Track Package to see tracking updates from the shipping carrier.. Here are a few examples of not-as-described cases: Not-as-described cases can also be filed for late delivery. 5. I am going to go through this link. Others know that international shipping requires customs declaration and additional paperwork. You will not need to contact eBay customer support. The next thing to consider is order processing times. Some disputes and transactions are ineligible for the case system, including: 1. If you're unable to resolve your issue together, the buyer may file what’s known as a “case.” With Etsy’s case system, members work together to resolve disputes around orders that are not delivered or are not as described in the listing. That means that if an item is lost, damaged, or arrives later than expected, you will have no recourse against Etsy. I Am Ornery. Then I extend the ship by date. Hi sellers! But -- to be honest I am more concerned about it lately due to some posts I've seen from other sellers who've received emails from Etsy about seller standards. ";s:7:"keyword";s:37:"what happens if you ship late on etsy";s:5:"links";s:958:"<a href="https://rental.friendstravel.al/storage/7y4cj/3a8907-shumai-recipe-woks-of-life">Shumai Recipe Woks Of Life</a>,
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";s:7:"expired";i:-1;}
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